Be the first to know what your customers think with our customer experience management platform!
In this age of social media, a single negative review can damage your reputation. Dialogs Alto measures your customer satisfaction and allows you to identify dissatisfied customers before they share negative comments. Identifying irritants and correcting them quickly allows you to improve the customer experience and, ultimately, your reputation on the web. Dialogs Alto transforms your most demanding customers into ambassadors!
ADVANTAGES AND OPERATION
Dialogs Alto is a tool that allows us to quickly interact with dissatisfied customers in order to improve our business processes in the short term.
Senior Director of Business Development and Operations, Gaz Métro Plus
CASE STUDY - GAZ MÉTRO PLUS
Before January 2020, Gaz Métro Plus measured customer satisfaction on a quarterly basis. Since the implementation of Dialogs Alto, the company has access to real-time results, enabling it to identify the strengths and weaknesses of the customer experience.